Client Rights

Mental Healthcare Bill of Rights

Consumers of therapy services offered by marriage and family therapists licensed by the state of Minnesota have the right:

to expect that a therapist has met the minimal qualifications of education, training, and experience required by state law;
to examine public records maintained by the Board of Marriage and Family Therapy that contain the credentials of a therapist;
to report complaints to the Board of Marriage and Family Therapy;
to be informed of the cost of professional services before receiving the services;
to privacy as defined and limited by rule and law;
to be free from being the object of unlawful discrimination while receiving services;
to have access to their records as provided in Minnesota Statutes, sections 144.291 to 144.298, except as otherwise provided by law or prior written agreement;
and to be free from exploitation for the benefit or advantage of a therapist

"No Surprises" Act (Right to a Good Faith Estimate)

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.